FAQS

Are your products handmade? 

Yes they are all hand made,100% vegan and cruelty free. 

What are your products made of? 

The full list of ingredients can be found under each product listing.

Please read the ingredients to make sure you are not allergic to anything in the products before making a purchase.

I am not responsible for any allergic reactions or skin irritations, you hold responsibility for checking the ingredients in the products before purchase.

Can I cancel my order?

All sales are final, please be aware of this before purchasing.  

Do you have any discount codes? 

Use the code 'Thankyou10' for 10% off your first order. You can use the code ‘SHIPONUS’ to qualify for free shipping on any orders over £15. (UK only)

What shipping method do you use? 

Small packages are shipped through Royal Mail.

However bundle packages or packages including lip scrubs will be shipped through Hermes.

Please note that due to current delays, packages could take up to 8 working days for your package to arrive once shipped.

I placed an order. When will my package arrive? 

The processing times for orders is 2-5 business days. Delivery within the United Kingdom is 2-3 days and 6-7 business days internationally. Please be aware that these times may be effected during holidays.

Please refer to our shipping policy for more information.

Do you ship internationally?

We currently ship worldwide.

If you have any additional questions that have not been answered, refer to the contact us page or email us at [email protected]